Your privacy is our priority. This document transparently explains how free spins collects, uses, and protects your personal data in accordance with the Personal Data Protection Act 2010 (Malaysia).
Welcome to the Privacy Policy page free spins (freespins.plus). We understand that entrusting personal information to any online platform requires a strong foundation of trust. At free spins, we do not take that trust lightly.
This Privacy Policy clearly and comprehensively describes how we collect, store, use, and protect your personal data when you use the free spins – whether to play slots, live casino, baccarat, blackjack, or place Sports Betting on Malaysia Liga Super football, badminton, and cricket.
This document has been prepared in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and internationally recognised data protection principles. By registering or continuing to use the platform free spins, you agree to the terms of this Privacy Policy.
free spins collects the personal data necessary to operate our services safely and efficiently. The following are the categories of data we collect:
| Data Category | Sample Information | How It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad / passport number | Registration form |
| Contact Information | Email address, Malaysian phone number, residential address | Registration form |
| Financial Data | Bank account number, e-wallet account name (Touch 'n Go, GrabPay, DuitNow, FPX) | Payment processing |
| Activity Data | Game history, bets, winnings, deposits & withdrawals | Automated – system |
| Technical Data | IP address, device type, web browser, operating system, cookie data | Automatic – cookies |
| Communications | Support chat logs, emails sent to us, feedback | Direct interactions |
Every piece of data we collect has a clear and legitimate purpose. free spins use your personal data for the following purposes:
free spins only processes your personal data on lawful bases recognised under Malaysia's PDPA 2010. These bases are as follows:
free spins retain your personal data for as long as your account remains active, or as long as needed to fulfil the purposes stated in this Privacy Policy, subject to applicable minimum legal retention requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Identity & Account Information | Throughout active membership | Operational requirements |
| Financial Transaction Records | 7 years after the transaction | Malaysian legal requirements |
| Game Logs | 3 years | Audit & dispute resolution |
| Support Communication Logs | 2 years | References & improvements |
| Technical Data & Cookies | 12 months | Platform analytics |
| After account closure | Deleted within 90 days | Unless required by law |
The technical and organisational measures we employ to protect your data include:
free spins does not disclose your personal data to external parties except in limited and lawful circumstances as outlined below:
As a data subject in Malaysia, you are entitled to the following rights protected under PDPA 2010. free spins committed to making it easy for you to exercise these rights without any barriers.
free spins use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser.
| Cookie Type | Purpose | Status |
|---|---|---|
| Secure login, user sessions, CSRF protection, language preferences | Mandatory – cannot be disabled | |
| Usage analytics, error tracking, page load times | Can be disabled | |
| Remembering display preferences, betting settings, and favourite games | Can be disabled | |
| Displaying relevant promotions and measuring campaign effectiveness | Can be disabled |
You can manage your cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality and your experience on the platform free spins.
Platform free spins is strictly for individuals aged 18 years and above only. We do not knowingly collect or process personal data from individuals under the age of 18.
Platform free spins may contain links to or integrations with third-party services such as game providers or payment gateways. This Privacy Policy applies solely to the free spins only.
We are not responsible for the privacy practices of those third-party websites or services. We encourage you to read the privacy policy of each platform you visit separately. All service providers working with us are, however, bound by data processing agreements that require them to protect your data in accordance with the standards we have set.
In carrying out its operations, free spins may transfer personal data to servers or facilities located outside Malaysia for backup or infrastructure management purposes. Any such data transfer will:
free spins reserve the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or operational improvements. The "Last updated" date at the top of this page will always reflect the latest version.
For significant and material changes, we will notify you via your registered email and/or through a prominent notification on the platform free spins at least 14 days before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding how free spins handles your personal data, we encourage you to reach out to us directly. We are committed to addressing all privacy enquiries within 5 business days.
If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection (JPDP) Malaysia which is the regulatory authority for PDPA 2010 in this country.
Your data is fully protected. Enjoy slots, live casino, Liga Super football, badminton & cricket with complete peace of mind.